Frequently Asked Questions
Wholesale Customer VS Wellness Advocate
A Wholesale Customer allows you to purchase doTERRA’s wellness products at 25% off retail and experience the full benefits of the Loyalty Program, Free Shipping & Product Of The Month.
There is no business opportunity attached to being a wholesale customer and you can not earn commissions.
A Wellness Advocate has all the above benefits PLUS you can earn commissions and bonuses for sharing this lifestyle with others who enroll and buy doTERRA products. We call these ‘sharers.’
Do I have to order every month?
No. As a Wholesale Customer, you have the choice to purchase whenever you want from your personal doTERRA store at 25% off retail price.
The only reason you would order monthly would be to join the monthly rewards program where you can receive an additional 10-30% back in points (equal to 55% off retail ) free product + free shipping each month. It’s where the BIG savings come in.
What products can I order through doTERRA?
As a doTERRA member, you can personally choose what you want to receive from over 300+ wellness and household products. Simply shift you spending from products you currently buy each month from the supermarket to doTERRA products instead. Here are some of the lifestyle categories that doTERRA products cover:
- Essential Oils
- Bathroom and household cleaning
- Supporting a healthy immune system function
- Supporting brain health and cognitive function
- Holistic Health
- Pregnancy and birth
- Creating a low toxic home
- For use alongside a healthy weight management plan
- Natural living for men
- Emotional wellbeing
- Energy and vitality
- Family Health
- Sleep Support
- Self-care and natural beauty
What is doTERRA's loyalty rewards program?
As a participant in the Loyalty Rewards Program, you will immediately begin to earn product credits that can be used as cash to purchase doTERRA products.
The longer you participate in the LRP, the more credits you can earn – up to 30% of your total monthly Loyalty Rewards purchases!
The loyalty Rewards Program is a great way to add new oils to your collection and to replenish oils you have used up. The bonus is that this program is optional and you can cancel at any time.
You can qualify for free shipping, the free product of the month, and the longer you participate in the Loyalty Rewards program the more you earn back…up to 30% back in fact! That’s in addition to the 25% off retail you are already receiving as a wholesale customer or wellness advocate. That’s up to 55% off your monthly order which makes doTERRA’s Loyalty Rewards Program one of the most generous you will find.
How do I receive free product from the loyalty program?
On the 15th of each month, you’ll see that your point bank is updated based on your order the previous month. When placing your next order, you can cash these points in!
How much is a monthly order?
As a wholesale customer, your monthly order could be as little as a lip balm at $8.50 or a Toothpaste at $10.25.
If you choose to enjoy the benefits of the monthly Loyalty Rewards Program, you only need to order 1 products to ‘hold’ or ‘maintain’ your % points back.
When you increase your order to 50 PV (approx. $65) again, you continue to move up to 30% back. It’s very flexible for your budget and needs.
We do recommend that you just place a small order to maintain your % points back as the BIG savings are at 13 months when you are receiving 30% back.
Are there any lock in contracts?
No. Your doTERRA wholesale account will remain active for 12 months from the date of last purchase.
You have the option to renew your wholesale account each year $25 + a FREE Peppermint Oil (rather than joining again with a kit)
If you want to cancel your monthly LRP order at any time, simply call Head Office in your location or use the Live Chat feature and they can cancel it for you on the spot.
What if I already have a doTERRA account?
Great, send me a request to join my member’s group
How do I earn an income from sharing doTERRA?
Elite is generally the level where the income you are receiving from doTERRA can start to cover your monthly order cost. To reach this level it is approximately 15 people in a calendar month that have a monthly order. These can be your own referrals or the referrals of others in your tree. To reach the higher levels, you simply help every sharer reach Elite.